What do you do?
My role as COO encompasses various detail from all departments. While working closely with our VP of Underwriting, I also work to ensure that our company operations work to their best capacity for all internal and external partners. Change adaptation and project management are key details that are integrated into my daily work.
What’s your background and education?
Like many individuals in our industry, I happened upon insurance by chance – and I am so happy I did! My previous roles vary from contact centre management to sales management to underwriting and everything in between. I am very fortunate to have worked with, and be mentored by, some of the best industry professionals. I have earned my advanced Chartered Insurance Professional and Canadian Accredited Insurance Broker designations.
What community initiative are you most passionate about and why?
For the past 15 years, every November and December, I spend a around twenty hours a week handing out goods to the less fortunate. I also am passionate about the well-being of senior citizens. With a growing aging population and lack of resources, it is important that we reach out to lend a hand, an ear, or to just be there. Loneliness among senior citizens is at an all time high and I believe we can work together to lessen this debilitating threat on their mental wellness. I firmly believe that if we all start to look for commonalities between us, instead of differences, we will start to close the gaps in society that push us apart.