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At Mutual Fire Insurance, we are here for you when you need us. Our dedicated claims team and experienced network of broker partners, independent adjusters, and contractors will work with you to answer your questions, provide real solutions, and get you back to normal as quickly as possible. This means you can expect:
- Prompt response – Once your claim is reported, you can expect a call from a claims adjuster to discuss your claim and arrange an inspection, if necessary.
- Clear overview of the claims process – Your claims adjuster will answer your questions and guide you through the process of completing forms, obtaining estimates, submitting invoices and receiving payments.
- Regular Communication – You will have direct contact with a dedicated claims adjuster who will handle your claim from start to finish. No need to speak to a different person each time.
- Fair Settlement – We review your policy to ensure the settlement you are given accurately reflects coverage that was purchased.