OUR GUIDING PRINCIPLES

VISION & VALUES

Mutual Fire Insurance’s decisions and behaviour are governed by our Mission, Vision, and Core Values. We live and breathe these fundamental statements in our daily operations to deliver the best service to our members and key partners.

Vision

Embracing Change to PROTECT You.

Mission

Creating innovative solutions and responding with unparalleled service for members and key partners.

Core Values

Passion – We believe in what we do.

Hon​our – We encourage mutual trust through personal and professional integrity.

Empowerment – We empower talented people to embrace change.

Community – We promote and support philanthropy and volunteerism.

Mutuality – We work together to meet our common goals, unify relationships and celebrate success.