Hobby Farm Insurance Assessment Checklist
As a broker it is important to know what questions to ask when helping your Hobby farm clients assess their insurance needs. Having a comprehensive checklist ensures that nothing is... Read more →
Wildfire Support
As wildfires continue to impact communities across Canada, our thoughts are with everyone affected. We understand the uncertainty and stress these events can create, and we want policyholders to know that Mutual Fire Insurance is here to help. Our claims team is ready to provide support, guidance, and assistance throughout the evacuation, claims, and recovery process.
If You Are Under an Evacuation Order
If you have been placed under an official evacuation order, we encourage you to submit a claim as soon as possible. Once your claim is received, a claims examiner will contact you to review your coverage, discuss available benefits, and provide ongoing support throughout the evacuation period.
What to Do if You Are Under an Evacuation Alert
An evacuation alert means you should be prepared to leave on short notice if conditions change.
- Stay informed by monitoring updates from local authorities and emergency services.
- Prepare an emergency kit with essential items, including medications, important documents, clothing, food, and water.
- Make a plan for family members, pets, and livestock if evacuation becomes necessary.
- Fuel your vehicle and ensure it is ready to travel.
- Gather insurance information and take photos or videos of your property and belongings where it is safe to do so.
- Be prepared to leave immediately if an evacuation order is issued.
What to Do if You Get an Evacuation Order
An evacuation order means you must leave the area immediately for your safety.
- Follow all instructions provided by local authorities and emergency personnel.
- Leave the area as soon as possible using designated evacuation routes.
- Take your emergency kit, medications, identification, and important documents with you.
- If it is safe to do so, secure your property by closing windows and doors and turning off utilities as directed by local authorities.
- Register with Emergency Support Services (ESS), if available in your area.
- Contact Mutual Fire Insurance and submit a claim as soon as possible so we can review your coverage and provide evacuation assistance.
Evacuation Funds
Eligible farm and home policyholders may receive up to $3,000 in evacuation assistance during the first 21 days of an evacuation order. If the evacuation order remains in place beyond that period, an additional $2,000 may be available, for a maximum benefit of $5,000.
Policyholders who receive Emergency Support Services (ESS) funding may still be eligible for evacuation benefits under their Mutual Fire policy.
If your claim relates only to evacuation expenses:
- No deductible applies.
- Your claims-free discount will not be impacted.
- We will use e-transfer wherever possible, to promptly transfer funds.
- We encourage you to keep receipts related to evacuation expenses, as they may be needed at a future date.
IF YOU NEED TO MAKE A CLAIM
If your home has been severely damaged or destroyed by wildfire, notify us immediately. A claims examiner will be assigned to your file and, where required, an adjuster will be engaged to provide support and help guide you through the recovery process.